The new PHP based FAQ database was installed successfully.  This new FAQ engine should make finding answers easier for the software and hardware installation, how-to, and troubleshooting questions BSI Tech Support staff run into the most.  If you don't find an answer in the BSI FAQ, feel free to use the Ask A Question link above to request a new FAQ document, or for a quick responce, you can contact BSI Tech Support via Phone (541-342-5250, requires support contract), via the Support Ticket System (http://support.bsiusa.com/ticket/open.php, requires support contract), or via the BSI User Forum (http://support.bsiusa.com/forum/, free to access) for further assistance.

-The BSI Tech Support Team